Bay Port State Bank
Security and Fraud Information
Protect your Identity and Accounts
Bay Port State Bank takes our
responsibility to protect your financial assets and safeguard
the confidentiality of your personal information very
seriously. Please be assured that Bay Port State Bank’s
systems and websites have not been affected and customers’
financial data is secure.
Never, ever give out personal or
account information (unless initiated by you). Below outlines
some of the common frauds and scams used to defraud you of
money and/or identity.
‘Phishing’ via Email and Internet
Attempts are made by unknown criminals to
solicit information by email in an effort to illegally obtain
personal data. The email address and the website address may
appear almost identical to those of legitimate financial
institutions and other companies. These websites are
The phony emails, popups, or websites
ask for confidential information such as social security
number, date of birth, credit, ATM or debit card number and
related personal identification number (PIN). The intent
of these fakes websites is to obtain information illegally to
access consumer accounts and/or commit identity theft.
Internet Banking Threats
Remote Access Trojans (RATs) are
emerging. RATs are malicious computer programs that are
hidden on internet sites, in electronic greeting cards, or in
file-sharing programs downloaded through the internet. Once a
RAT is downloaded to an individual’s computer hard drive, the
program will lay dormant until the unsuspecting individual
visits an internet banking website. When the RAT identifies
the online banking website frequented by the customer, the RAT
program will send this information to a hacker. The hacker
will create a fake internet banking login page which will
appear to be identical to the login page the individual is
accustomed to. When an individual logs on to the “fake” login
page, he/she will be routed to a second fraudulent page that
asks for sensitive personal information. If the information
is provided, the fraudster can steal your identity and now
knows your internet banking log-on ID.
Individuals receive fraudulent phone
calls that use several different scams in an attempt to obtain
personal information or payments. The callers are very good
at convincing you they are from your bank and can easily
persuade individuals into giving them personal or bank
information. The most common scams include:
The caller may ask to verify some information
they have in an attempt to gain further personal or bank
The caller may indicate that they have your bank
or personal information and for a fee can keep it from being
The caller may offer to remove your personal or
bank information from the internet for a fee.
BE AWARE OF OTHER FRAUDULENT SCHEMES
International Lottery Scams
Scam operators are using the telephone,
direct mail, and email to entice U.S. consumers to buy chances
in high-stakes foreign lotteries from as far away as Canada,
Africa, Australia and Europe. These lottery solicitations
violate U.S. law and cost consumers about $120 million a year
The FTC has these words of caution for
consumers who are thinking about responding to a foreign
If you play a foreign lottery-through the mail
or over the telephone-you’re violating federal law.
There are no secret systems for winning foreign
lotteries. Your chances of winning more then the cost of your
tickets are slim to none.
If you purchase one foreign lottery ticket,
expect many more bogus offers for lottery or investment
opportunities. Your name will be placed on “sucker lists”
that fraudulent telemarketers buy and sell.
Keep your credit card and bank account numbers
to yourself. Scam artists often ask for them during an
unsolicited sales pitch.
The “Nigerian” Scam
Claiming to be Nigerian officials,
businesspeople or the surviving spouses of former government
honchos, con artists offer to transfer millions of dollars
into your bank account in exchange for a small fee. If you
respond to the initial offer, you may receiver “official
looking” documents. Typically, you’re then asked to provide
blank letterhead and your bank account numbers, as well as
some money to cover transaction and transfer costs and
If you’re tempted to respond to an offer,
the FTC suggests you stop and ask yourself two important
questions: Why would a perfect stranger pick you – also a
perfect stranger – to share a fortune with, and why would you
share your personal or business information, including your
bank account numbers or your company letterhead, with someone
you don’t know?
More information about Nigerian
Advance-Fee Loan scams is available from the Department of
Justice, the U.S. Secret Service, and the U.S. Department of
www.state.gov/www/regions/africa/naffpub.pdf. If you
receive an offer via email from someone claiming to need your
help getting money out of Nigeria – or any other country, for
that matter – forward it to the FTC at
Selling items on the Internet
Consumers are falling victim to an
insidious cashier’s check scam that preys on individuals
selling items via classified ads or the Internet. After
negotiating the sale, the buyer provides you with a cashiers
check for more then the sale price (with various reasons
given) and asks you to send the difference back to them via
wire transfer, cable, cashier check, or money order. By the
time you find out the check you received is counterfeit, the
money you sent is gone. Fortunately, most of the time the
perpetrator doesn’t want the item being sold, however, in the
case of collectibles or large ticket items the consumer may
have lost the item as well.
Be an Agent – Earn big money
These emails promise large fees for
arranging or making payments for overseas businesses.
Payments are forwarded to you for deposit. You keep a percent
and send the rest to the fraudster. By the time the checks
you deposited to your account are returned as counterfeit,
your money is already in the fraudster’s hands.
What to do if you receive a
suspicious email or phone call
Bay Port State Bank would never email you
a request for sensitive personal information. If you receive
an email from Bay Port State Bank that looks suspicious to
you, please copy the header, forward it to us at
firstname.lastname@example.org and delete it from your
computer. Then, please call us at 1-877-656-2231 to
report the incident. Bay Port State Bank will work
aggressively with law enforcement agencies to investigate
these incidents should they occur.
You should also report these incidents to
the FTC by completing a complaint form at
www.ftc.gov/bcp/edu/microsites/idtheft/consumers/filing-a-report, or the Internet Fraud Complaint
Center (IFCC) at
http://www.ic3.gov/complaint or by calling 1-877-IDTHEFT.
The Anti-Phishing Working Group (http://www.antiphishing.org/)
also has information and resources to help fight Phishing.
How You Can Protect Your Personal
Identity theft is a growing crime in our
country. Each day, about 1,500 people become victims of
identity theft. Identity theft occurs when someone steals
your personal information and uses it to establish credit,
charge items or borrow money using your name. Here are some
things you can do to protect yourself.
Don’t give out financial information such as
checking account and credit card numbers-and especially your
Social Security number on the phone unless you initiate the
call and know the person or organization you’re dealing with.
Don’t give theat information to any stranger, even one
claiming to be from a bank or government agency.
Never give out your personal identification
number (PIN) for your credit, debit or ATM card. Don’t write
on or keep your PINs with your cards. You should also guard
your ATM and credit card receipts. Thieves can use them to
access your accounts.
Be suspicious of anyone who calls or emails you
seeking personal information.
When you need to provide a social security
number or other confidential information (for opening of a
bank account or to provide medical information, for example),
always know whom you are providing this information to and why
it is being requested. Be sure that you are dealing with
legitimate companies and their employees.
Always use strong passwords and personal
identification numbers. Don’t use birth dates, part of your
Social Security Number or driver’s license number, address, or
children’s or spouse’s names.
Don’t pre-print your driver’s license, telephone
or Social Security numbers on your checks.
Review bank statements for accuracy as soon as
you receive them. If you have internet banking or on-line
services, check your bank and credit card statement at least
Report lost or stolen checks immediately. Bay
Port State Bank will block payment on the check numbers
Store cancelled checks-and new checks- in a safe
place. Also review new checks to make sure none has been
stolen in transit.
Only shop at reputable and reliable Internet
sites. Make sure the internet site is secure. Your can
verify that a site is secure by looking for a padlock icom in
the address line, an “s” after the http in the website address
checking the properties of the website to verify the URL
address is the same.
If you receive financial solicitations that
you’re not interested in, shred or tear them up before
throwing them away so thieves can’t use them to assume your
identity. Destroy any other financial documents, such as bank
statements or invoices, before disposing of them.
Don’t put outgoing mail in or on your mailbox.
Drop it into a secure, official Postal Service collection
box. Thieves may use your mail to steal your identity.
If regular bills fail to reach you, call the
company to find out why. Someone may have filed a
change-of-address notice to divert your information to his or
Periodically contact the major credit reporting
companies to review your file and make certain the information
is correct. The three major credit bureaus are:
can now receive a free credit report annually. Go to this
request yours today.
To learn more
on identity theft and Internet fraud, check out the following
brochures and information:
Elder Abuse/Financial Exploitation
“How Not to Get Hooked by the ‘Phishing’ Scam,”
The Anti-Phishing Working Group (http://www.antiphishing.org/)
US Department of Treasury Identity Theft
FTC and other US Agencies On Guard
One-Stop National Identity Theft Website
FDIC: Don’t be an on-line Victim
http://www.ic3.gov/complaint/default.aspx or call 1-877-IDTHEFT